We at Phantom® Fireworks take very seriously the concept of you sharing your personal information with us. We are not going to share this information with any other company for any other purpose other than servicing you with respect to your dealings with Phantom® Fireworks. We take this responsibility seriously, and we are going to treat your information seriously. We have set out in the following paragraphs our policy in keeping your information private.
A. NO NEED TO DISCLOSE INFORMATION. There is never any need to for you to disclose any personal information to navigate our entire website. You can use our website and remain completely anonymous. We invite you to check our entire website, look at our catalog, read any of the information that we publish on our website, all of which is free of charge to you and free from any requirement that you ever disclose information to us under any circumstances.
There are certain areas of our website where it will be necessary for you to disclose information in order for us to service you. For instance, those areas would include signing up for our newsletter, signing up to receive our catalog, joining our pyro club or actually ordering merchandise on-line. When you get to those particular website areas and you are specifically requesting that we provide you with some sort of service, then the information that we collect will be collected specifically and solely for the purposes of responding to your request to us. That information that we would then request from you would include your name, address, phone number, e-mail address and, of course, specific credit information if you are actually making a purchase. There is also another section of the website where we conduct a customer survey, which is entirely optional, but if you do complete it we will ask for certain other information in response to the questions.
B. HOW DO WE USE YOUR INFORMATION? We use the information that you provide to us for purposes of servicing you, responding to you and providing you with the information, services or products that you request. We will send you e-mails and regular mail information about our products if you request. We will provide you with advertising and other promotional material related to the Phantom® Fireworks products as you request. If you order merchandise, we will use the information you supply us with for purposes of processing your credit request and for purposes of shipping the items you purchase to your receiving address.
Please be reminded that you always have a choice as to whether or not you want to disclose information, and your failure to disclose information will in no way impact in your ability to navigate our entire site. You will provide personal information only at such time as you personally decide to do it.
We do, however, reserve the right to disclose your personal information if we believe, in good faith, that we are required to do so in order to comply with applicable law and law enforcement agencies or in response to a subpoena or other court order. We also have the right to disclose the information in order to protect Phantom® Fireworks or third parties against someone who may be violating internet rules or to protect the safety of people who access our site or members of the general public.
D. CHILDREN; MINORS It is the policy of Phantom® Fireworks not to do business or send catalogs or other promotional material to any individual under the age of 16 years. All transactions on Phantom® Fireworks website that require divulging of any personal information also require verification of age 16 or older age status. Phantom® Fireworks will not knowingly accept any information from anyone under the age of 16, nor will Phantom® Fireworks knowingly ship products, catalogs or other promotional material to anyone under the age of 16 years.
E. LINKS Phantom® Fireworks does contain links to other websites which we make available to you because we believe that the information available on those websites is helpful or complimentary to the information available on Phantom® Fireworks's website. Phantom® Fireworks has no responsibility whatsoever when you click on any of these links and enter anyone else's website. We encourage you to do so carefully, and we encourage you to read all disclaimers, privacy statements and articles of agreement that may appear on any of these linked websites.
F. SURVEYS Phantom® Fireworks does have a customer survey on its website, and we encourage you to participate in the customer survey carefully. These surveys are entirely optional for users of the Phantom® Fireworks website, and we emphatically remind you that you are under no obligation whatsoever to participate. Your participation in our customer survey is entirely voluntary and up to you.
G. CREDIT CARD SECURITY/TELEPHONE ORDERS If you have any fears of sharing your credit card information with us via the web, please be advised that we are happy to take your credit card information and your order over the phone if you deem that more secure. You can call our customer order service desk at 1-800-777-1691 where a friendly operator will be happy to deal with you and take your order and credit card information over the telephone.
I. LIMITATION OF LIABILITY Phantom® Fireworks makes no representations or warranties of any kind, whatsoever, regarding this website and/or any and all materials provided hereon. All users agree and accept all information on this website on an "as is" basis with no warranties expressed or implied by Phantom® Fireworks as to the accuracy, completeness or reliability of any such content. Furthermore, Phantom® Fireworks will not be liable in any manner for any damage that anyone may sustain from using this website or any viruses that may infect any user's hardware or software by virtue of your browsing or using this site or downloading any information that may be on this site.